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The Biggest Business Tech Trends Of 2020

There is a wide range of tech trends in 2020, which are dominating the business world, and it is essential to be aware of what these are so that you can stay competitive and improve your business. Technology has always played a key role in business but never more so than today when there are so many advanced types of technology available that are being used in creative ways to streamline, improve quality, reduce workload, lower costs, and much more. It is also hard to know what the latest trends are when they can change so quickly, so here are a few which your business should be considering this year.

Remote Working

The most significant tech trend in 2020 is remote working – this is a trend that has been on the rise in recent times but has been forced for many companies this year due to the Coronavirus outbreak. People working from home can bring many benefits, but you must make sure that you have the right tools for this to work. A few of the main tools include:

  • Videoconferencing software
  • Webcams
  • Cloud computing
  • Project management software

Data Analysis

Data drives everything in today’s day, and age and the companies that are using data analysis tools are the ones that are identifying the best ways to improve and finding more significant levels of success. Using data analysis enables you to learn more about customers and how your business is performing, enabling you to take the risk out of strategy decisions because they are backed up by data.

Employee Engagement Surveys

Looking after your staff and monitoring their emotions is critical for success but can be a considerable challenge, especially if you have a large workforce. Employee engagement surveys from specialists like can help you to monitor employee engagement levels, which will help you to avoid dips in productivity and morale, identify problem areas, and avoid managerial mistakes. This is particularly helpful during periods of change, which can cause confusion, anxiety, and other negative emotions that need to be identified.

Artificial Intelligence (AI)

AI is another major tech trend in 2020 and will undoubtedly play a key role in many industries in the years to come. This is because it can be used in so many ways and can be of enormous help to a business, such as:

  • Lower costs
  • Streamlining the operation
  • Automating processes
  • Improving the customer experience
  • Collecting and analyzing data


Businesses are needing to step up their cybersecurity in 2020 as threats become more prevalent, increasingly advanced, and targeting businesses in all industries and of all sizes. This means that cybersecurity needs to be a priority, and many types can be used to help protect the company, data, and customers. This includes:

  • Antivirus
  • VPN
  • Firewall
  • Endpoint protection

These are the main tech trends in the business world in 2020 and adopting these trends could help you to find greater success with your company this year, as well as stay current and competitive with other brands in your industry.

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